Effective Date: August 8, 2025
Last Updated: August 8, 2025
Lumivera LLC (“Lumivera,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://lumivera.us, use our services, or interact with us in any way.
By using our website or services, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
Personal details: Name, email address, phone number, date of birth, mailing address.
Medical information: Health history, treatment preferences, and relevant medical details needed for Neurotoxins, Dermal Fillers, or Vitamin B12 injections.
Payment information: Billing address, payment card details (processed securely through our payment provider).
Communications: Emails, text messages, appointment requests, and form submissions.
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device type and operating system
Pages visited and time spent on our site
Referring website or search engine
We may use cookies, analytics tools (such as Google Analytics), and similar technologies to improve your browsing experience.
We use your information to:
Schedule and provide medical spa treatments
Communicate about appointments, special offers, and updates
Process payments and send receipts
Maintain accurate medical and client records
Improve our website, services, and customer experience
Comply with legal and regulatory requirements
We do not sell your personal information. We may share your data only in the following cases:
Service providers: Payment processors, appointment scheduling platforms, and marketing tools that help us operate our business.
Medical and legal compliance: When required by law, regulation, or in response to valid legal requests.
Business transfers: In the event of a merger, acquisition, or sale of assets.
We implement reasonable technical, administrative, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure.
Depending on your location, you may have rights to:
Access, correct, or delete your personal data
Opt-out of marketing communications
Restrict or object to certain processing activities
To exercise these rights, please contact us using the information below.
Our website may link to third-party sites. We are not responsible for the privacy practices or content of those websites.
Our services are intended for adults 18 years and older. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
If you have questions or concerns about this Privacy Policy, please contact us:
Lumivera LLC
Email: [email protected]
Website: https://lumivera.us
Phone: (617) 564 1222